Frequently Asked Questions

Below are answers to Frequently Asked Questions about MIGS 2013. If you have further questions, let us know

When and where will MIGS 2013 take place?
The event will take place from Novembre 11 to November 12, 2013 at the Palais des congres de Montréal


What language will be used during the sessions?

MIGS: sessions are offered in English


At what time does MIGS begin?
The registration desks opens at 8:00 am.

At what time do the first lectures start?
Keynote speeches begin at different time depending on the event. We suggest you check the specific schedule.

What is the schedule for the exhibition zone?

  • 8:30 am to 6:15 pm, November 11th
  • 9:00 am to 5:00 pm, November 12th


What is the schedule for the Business Lounge?
The Business Lounge for the MIGS will be open from 9:00 am to 6:00 pm, November 11 and 12.


When will people get to know the complete program?
Sessions are announced and posted online on a regular basis. Check frequently for updates.


What are the registration fees for MIGS?
There will be  several pass types. The price list is available on the price page.

How do I register to MIGS?
You can register online here.

When will I get my badge? Where do I pick it up?
Information will be available soon.

Do members of the IGDA, and CIAIC have a discount? If so, how much is it worth?
Members of the IGDA and CIAIC receive a discount. To get your promotional code, please contact your member association or the organizer.

Is there other associations that can also receive a discount?
Alliance Numérique members and partner associations members are granted a substantial discount depending on the type of pass they require. To get your promotional code, please contact your member association  or the organizer.

Can you get a discount as a student? If so, how much is it worth?
Yes, students receive a discount. However there is a maximum of 300 student passes. A picture student ID will be required.

Who do I contact if I am having trouble with the registration process or if I want to request information?
If you have ticket or registration problems, please contact the Ticketpro call center at 1-866-908-9090 from 9:00 am to 10:00 pm.
For any other issues, contact Sylvain Barbeau  at 514-848-7177, ext. 223 or toll free at 1 866 848-7177, ext. 223, Monday through Friday, between 9:00 am and 4:30 pm.

I’m already registered, but I want to change my registration. How do I do?
Please contact the Ticketpro call center at 1-866-908-9090 open from 9:00 am to 10:00 pm.

Can I register on-site?
Yes, you can proceed with your registration on-site at the opening on November 11. Only credit cards are accepted.

How do I register a group?
Contact Clement Galiay at

Can I replace someone who is unable to attend?
Yes, but it is imperative that you contact the Ticketpro call center at 1-866-908-9090 open from 9:00 am to 10:00 pm to notify the registration department.

Which credit cards are accepted?
MIGS accepts Visa and MasterCard.

How do I get a media pass?
You have to complete the Media Accreditation Form (available soon). Only journalists representing recognized media (magazines, Web sites, blogs, etc.) will receive certification.


What is the registration cost for the MIGS Business Lounge?
The price list is available on Registration and Fees.


Why should I visit the exhibition zone?
You will find exhibitors from all backgrounds carrying out all sorts of missions who will be more than pleased to show you their new products.


Are MIGS attendees going to receive a discount for the Westin Montreal  Hotel?
Yes. You can access the Hotel page.

Is the airport far from the Palais des congres de Montreal ?
The Montreal-Trudeau Airport is located about 30 minutes away by taxi from downtown and the Palais des congres, which will host MIGS.

What is the weather in Montreal in November?
November marks the end of fall in the province of Quebec. So the weather is still mild, but evenings are fresh. For information about the weather forecast, visit the Weather Channel Web site.


Is it possible to volunteer for the event?
Yes, but our team is already set for MIGS 2013. For more information, please contact .


Other questions

Are children allowed on-site?
For safety reasons, access to MIGS is prohibited for people under 18.

I have a disability. Can I get on-site assistance?
For assistance, please contact Sylvain Barbeau by email or by phone at 514-848-7177, ext. 223 or toll-free at 1-866-848-7177, ext. 223.